What is offered

The position is responsible for execution of efficient operational performance of the Business Development department in consistency with the Company’s underwriting policies and practices.

Specific responsibilities:

• Processing all new policies, renewals, endorsements and enquiries within set company standards and turnaround time.
• Issuance of motor certificates.
• Timely processing of debit notes and credit notes.
• Ensure timely certificate declarations for all concerned intermediaries.
• Ensure growth of business through soliciting of new business from intermediaries.
• To give competitive quotations and ensure follow ups are done.
• Ensure that renewal notices are processed and disbursed on time.
• To discuss the upcoming renewals with intermediaries to avoid lapses and ensure business retention.
• To facilitate and ensure timely collections of premiums as per the company’s credit policy.
• To make regular visits in order to maintain and enhance relationships with the intermediaries.
• Assist in preparing loss ratios and risk reviews
• Handling and responding to general correspondence within the set turnaround time.
• Ensure timely account reconciliations.
• To ensure that market intelligence is carried out in order to identify prospects and establish their needs.

Liaison with other departments

• Liaising with the finance to ensure that premium collections are upto-date
• Liaising with the claims department for individual client’s performance.
• Liaising with ICT for development of user reports as may be required from time to time

Customer service

• Ensuring that all enquiries by clients or prospective clients are responded to within the set turn around time.
• Ensuring that, renewal invitation notices are dispatched to clients within the set time before renewal date.
• Regular briefing to the Team Leader on individual activities and making consultations on matters pertaining to the department
• Maintaining cordial relations with intermediaries and internal clients.

Benefits at Glance